6 Different Tips to Troubleshoot Your Hearing Aid

By: | Tags: | Comments: 0 | November 23rd, 2015

Duane L. Smelser

Hearing Aid Not Working? 6 Different Tips to Troubleshoot Your Hearing Aid

If your hearing aid is properly functioning and the perfect fit, chances are you do not think about them after inserting them each morning. Hearing aids are designed to seamlessly fit into your life and provide you with unfettered access to the sounds of your environment. As the designer Bruce Mau says, “Design is invisible until it fails.” If your hearing aid has begun to cause you discomfort or cut sound in and out, there are few ways you can troubleshoot your hearing aid problems. At Hearing Health of Portland, we provide repairs and maintenance for hearing aids. Come visit us if the following tips do not do the trick.

Check the batteries.

Changing the batteries is the first and simplest solution to a malfunctioning hearing aid. If the sound is cutting in and out, or the programs are not functioning properly on your hearing aid, it may be that your batteries are dying or are corroded. Check the battery compartment for corrosion, replace your batteries with a fresh new set, and turn on the hearing aids again.

Clean the hearing aid shell.

The hearing aid shell encompasses the electrical components of the hearing aid. Depending on the style of hearing aid you wear – whether behind-the-ear or in-the-ear, wax buildup in the grooves and program control buttons may cause the aid to fit poorly and function inefficiently. Check the surface of the hearing aid shell and use a dry tissue to remove any earwax or debris. Do not use a wet cloth or any chemical cleaners!

Unclog or remove debris from the microphone.

A clogged microphone significantly affects sound quality on your hearing aid. Use a small brush to gently sweep any debris from the microphone. Be sure to hold your hearing aid upside down, so that debris from the microphone component will fall out, rather than back into the hearing aid. Avoid poking a toothbrush or small pick through the microphone port, as this may potentially damage the microphone.

Clean out the receiver.

The receiver also has the potential to accumulate earwax within its components. The tube of the receiver transmits sounds from the receiver into your ear canal. Clean these parts gently, and avoid poking them with sharp points. Only use the wax pick that is provided with your hearing aid to remove wax from the plastic tubing. If your hearing aid has wax guard, visit us at Hearing Health to replace it with a new, fresh one.

Use a dehumidifier.

Check the plastic receiver. If you see moisture build-up inside, then you may want to use a dehumidifier. If you’ve dropped the hearing aid in water or it has been exposed to too much rain, you will also want to dry out the hearing aid and dehumidify it. Often times, your hearing aid my slip out because of moisture in your ear. In these cases, remove the hearing aid, gently dry out your ear with a soft cloth, and replace the hearing aid.

Eliminate feedback.

Feedback often occurs in cases where there is blockage due to earwax, or a poor fit for the hearing aid in the wearer’s ear. In either case, you should come visit us at Hearing Health in Portland. We have safe earwax removal services, as well as re-fittings for hearing aids to achieve the best results.




Contact Us for more information about our products and services.
Hearing Health
4921 SW 76th Ave
Portland, OR 97225

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